Please Note Our New Phone Number

(843) 227-3196

In-Room Nannies & Babysitters (Hotels, Homes, Villas, Poolside)

Hilton Head Nannies proudly offers a Hero Discount to all Military, Law Enforcement Officers, Firefighters and EMS Personnel.

After a day on the beach, when the sun goes down and the Hilton Head Island vacation has just begun, are the children up to the challenge? Leave the fun to us! Hilton Head Nannies provides in-room childcare at island hotels and resorts. In fact, we are the preferred provider of many resorts, meeting planners, and convention groups.

This valuable service gives you the flexibility to create your own hours on vacation. Our professional caregivers provide one-on-one childcare in the comfort of your hotel room, resort rental, or vacation villa. Whether you are off to a meeting, out to dinner, playing golf, or getting a massage, you can enjoy peace of mind when leaving your child with our caregivers.

Frequently Asked Questions

How are you different from other services?

We were the first and remain the only Full-Service Nanny & Babysitting Agency in the Lowcountry that is solely dedicated to providing for all childcare needs. When it comes to care for your children, you want to work with an agency that has 20 plus years of experience behind its name. We are professional, diligent, and we have very high standards. With Hilton Head Nannies, you will experience unsurpassed quality. 
Further, we work only with professional adults who must go through an exhaustive screening process, background check, and must attend professional training to be on our registry.


How old are your nannies and sitters?

We only accept nannies into our program who are age 18 or older. However, most of our nannies are over the age of 24. Our goal is to work with the most mature, responsible nannies who are the best of the best. We will work with nannies who are younger (age 18+) and are exceptionally mature for their age. When interviewing agencies to work with, be sure to check the ages of the nannies they work with. Some services send out very young nannies. 
 

What background do your nannies and sitters have?
Our nannies and sitters are students, moms, grandmothers, teachers, nurses, college graduates, retired professionals, and career professionals who all have a genuine love for children. They must have a strong background of working with children.

 

How do your nannies & sitters typically entertain the children?

This largely depends on the ages of the children and where you are staying on the island. Many hotels have outdoor facilities for families to use that our nannies will take the kids to (corn hole, table tennis, swimming, etc.). Additionally, our nannies bring "Nanny Bags" with activities of their choosing (toys, books, coloring books & crayons, puppets, arts and crafts, etc.). Some nannies will ride bikes with the children if available (check with your nanny). All nannies love to walk on the beach with your children and go on scavenger hunts. Please be sure to leave bug spray, sunscreen and sunglasses for your children. While we do not want our nannies using the TV during the daytime hours, we have found that by night, the kids are exhausted and pjs and a movie are just the ticket. 


Are your nannies CPR & First Aid Certified?
Yes! All of our nannies are required to attend in-person Infant, Child, & Adult CPR Certification training and Basic First Aid training.

 

Is it okay for us to use a nanny camera while your nanny is with our kids?

Absolutely! In fact, our nannies have signed a contract with our agency giving permission for all clients to use a nanny camera with or without their permission. Additionally, Hilton Head Nannies owns nanny cameras that, with our client's permission and cooperation, we rotate to different appointments prior to the nanny's arrival so that we can evaluate performance. Our nannies never know when it's going to be "their turn". We believe in using every available tool to keep children safe. Nanny cameras, used properly as a preventative tool (with nannies knowing that they will be used) are just another way that Hilton Head Nannies puts children and families first.  

Do your nannies take part in any other training?
Yes! In order to obtain a spot on our registry, all of our nannies must be willing to go through an orientation. In addition, we offer our nannies periodic professional development training.

Will you send nannies to private/rental homes or condos too?
Yes! In fact, a large percentage of our client requests are for rental homes. We do request, for the protection of our nannies, rental information from you when you make your reservation such as who your property management company is and what your arrival and departure dates are.  

Do I need advance reservations?
For vacationers requiring in-room or in-home childcare, advance reservations are recommended. It is advisable to book your childcare reservation as soon as possible, but at least 2 weeks to 30 days in advance.     However, we retain a large number of caregivers on call and, while we can't guarantee a last minute appointment, we make every effort to provide for last minute needs.   We can often have someone to you in as little as one hour’s timeSo if you find yourself on the island in need of last minute childcare, please call. However, we suggest that if you know of a need in advance that you make reservations before you arrive to ensure availability.

How far in advance can I book reservations?
We are available to book in-room childcare reservations up to 12 months in advance.

If we book multiple appointments, can we have the same nanny each time?
We recognize that it is important for children to have the same HHN nanny come when multiple appointments are booked. Therefore, it is our policy to always send the same nanny to you when you make multiple, advance reservations. While there may be some situations that are out of our control (no advance reservations, for example), we will always work with your children’s best interests at heart and strive to have the same nanny for your family's needs. 

What ages do your nannies typically care for?
Hilton Head Nannies & Companions provides care for children ages 4 weeks to 14 years. We also care for children with special needs.

What language will my nanny speak?
All of our nannies are required to speak fluent English. From time to time, we have bi-lingual nannies available to assist children with learning second languages.  

Will I be able to contact my nanny when she is with my children?
You will! All nannies are required to have a working cell phone with them at all times. They can be reached via cell phone if they are outside playing or via the room/condo/home number if cell phone reception is poor inside.

 

What happens if I have an existing appointment and need to get in touch with the agency after hours?

The client may leave a message on our voicemail and if it is an emergency, someone from our administrative team will return their call. You may also reach out to Jennie, the owner, at 843-290-5673.

Can you provide services in other areas, such as Tybee Island, Savannah, Fripp Island, etc.?

We do provide nanny & sitter services on Tybee Island, Savannah, Fripp Island and surrounding areas. Because of the travel time involved, we charge for anything over 30 minutes travel time for Savannah/Tybee Island Fripp Island each way and a $10 gas stipend. The booking fee for surrounding areas is $20 per appointment.

Can we have a specific nanny be ‘’on call” for our family during specific hours or on a specific day?
Absolutely. However, the nanny must be paid for those hours even if her services are not utilized as she is unable to accept work with other clients or make personal plans.  We are happy to work with you to ensure flexible scheduling for your family so that your vacation is everything that you desire it to be.

Policies and Procedures

Name Badges: Our professional caregivers will arrive at your room or rental unit wearing a Hilton Head Nannies' photo identification badge. All of our nannies are in uniform.  We also ask our caregivers to show a government issued photo-ID upon arrival. You will always know the name of your nanny in advance.

Booking Again:  Our nanny would love to work with your family again! If you'd like to book again, please be sure to call the office and we would be delighted to help you get that scheduled.

Childcare Release Form: All parents are required to sign a childcare release form before leaving the children with the caregiver.

Credit Card Security: Because we do not actually see your credit card, we require that you show your driver's license to the nanny at the appointment. The nanny will take down information off of your driver's license and copy to the Service Slip that she turns in to the office. This is to secure the deposit and booking fee charged to your credit card.  

Service Slip: At the end of the evening, the nanny will ask you to sign a Service Slip indicating her arrival time and departure time. 

Who We Release Children To: Our professional caregivers are not permitted to release a child to anyone other than the parent or legal guardian unless advance arrangements are made with the office and the appropriate forms are signed.

Water Activities: Under most circumstances our nannies are comfortable getting in the pool with children. However, as a pool situation can be a life or death situation, we do not require that our nannies do so if they get to a job and feel uncomfortable for some reason  (the children are not well-behaved, a child is out of sorts, or other people in the pool put the children at risk, etc.). For this reason, we cannot guarantee that your child/ren will get to go swimming. However, our nannies love to take the kids to the pool! The nannies do have a few ground rules that the kids have to follow, and mom and dad (or legal guardian) has to sign a swim release form for the agency. 

Though our nannies do not allow children in the ocean water, they will allow them to play on the beach and dig in the sand so long as they kids stay right there with them. 


Travel: When traveling to a restaurant or activity with a caregiver, transportation cannot be by private vehicle. Shuttle, chartered transportation, taxi, or resort transportation is acceptable.

Other Appointment Policies: Our caregivers are available 24 hours a day, 7 days a week. Reservations may begin as early as 6:30 a.m. and/or begin as late as 11:00 p.m. There is no limit to the number of hours that you may utilize a caregiver.

Payment:  To book your appointment we require a non-refundable deposit of 1/3 of the estimated balance for your appointment + the booking fee. The other 2/3 of the hourly fee is due to your nanny in cash at the end of the appointment. If you go over your appointment time, the agency will charge the remaining 1/3 to your credit card on file and you should still pay the 2/3 to the nanny directly. 

Cancellation Policy:  While the deposit you placed when you made your reservation is nonrefundable, no further fees are charged to the credit card on file when at least 7 days notice is provided for cancellations. Otherwise, the following charges apply: 4-6 days - 50% of the estimated balance for the appointment. Less than 72 hours - 100% of the estimated balance for the appointment.  

Appointment Minimums: The minimum appointment is 3 hours for Sunday-Thursday and 4 hours Thursday-Saturday. However, clients who book a nanny for an appointment that is longer than the 3 or 4 hour minimum will be charged for the full appointment even if they do not utilize the nanny's services for the entire appointment.

Gratuity: We are often asked by clients whether or not gratuity is expected and what the appropriate amount should be. While gratuity is not required, it is very much appreciated by your nanny if you should be happy with her service. The recommended tipping amount for vacation nanny services is the standard tipping amount of 10-20%.  

Vacation Nanny & In-Room Caregiver Qualifications

Our professional caregivers are required to:

  • Have a genuine love and respect for children
  • Be at least 18 years of age (though 99% of our nannies are over the age of 22)
  • Have verifiable childcare or teaching experience
  •  Go through a multi-phase application process
  • Provide a minimum of 3 childcare references
  • Provide a minimum of 3 personal references
  • Be in good general health
  • Be certified in child/infant CPR & Basic First Aid
  •  Go through a thorough interview & evaluation, screening process, and criminal background check process
  • Be willing to attend Hilton Head Nannies Professional Development training program, including the Stewards of Children program 
  • Be willing to be technically supervised without notice (i.e. Nanny Cameras) should the clients so desire and be willing to undergo random and unannounced drug testing as required by the agency.
  • Have a working cell phone with them at all times

Please note: Our nannies do NOT bring their children with them to appointments. Our nannies are professional nannies who are solely devoted to the safe and loving care of your children.

Hotels, Resorts, & Vacation Companies  We Work With


We are frequently recommended and used by the resorts listed below. We would be delighted to come to your resort/hotel/rental on Hilton Head Island, Daufuskie Island or in Bluffton, including, but NOT limited to:

Beach Properties Rentals
Daufuskie Island Resort
Duafuskie Bloody Point
Daufuskie Melrose
Disney's Hilton Head Island Resort
Harbourt Town Yacht Club
Hampton Inn
Hilton Head Island Resort
Hilton Head Island Beach and Tennis Resort
Hilton Head Plantation
Holiday Inn Resort Hilton Head
Holiday Inn Express Hilton Head
Inn at Harbour Town, Sea Pines
Marriott Barony Beach
Marriott's Surfwatch
Marriott Grande Ocean
Marriott Harbour Club
Marriott Heritage Club
Marriott Resort & Spa
Palmetto Bluff Plantation
Palmetto Dunes Resort
Palmetto Dunes Plantation
Palmetto Hall Plantation
Port Royal Plantation
Omni Resort
Shipyard Plantation
Sea Pines Plantation
Spanish Wells Plantation
Sonesta Resort Hilton Head Island
The Beach House (A Holiday Inn Resort)
The Sea Pines Resort
Westin Resort & Spa Hilton Head
Wexford Plantation

Addiitonally, we are the chosen agency for the Heritage Foundation for their PGA Families each year during Hertiage Week (since 2007). 

Reservations


To speak with us about your vacation nanny needs, please call our office at (843) 227-3196. For your convenience, you may also make a reservation online via by clicking here 7 days per week, 24 hours per day.

Day-Evening Vacation Nanny™ Rates

$21.00 per hour/1 child

$1.00 per hour for each additional child

$20.00 Booking Fee (per appointment)

3-hour minimum per appointment Sunday - Thursday

4-hour minimum per appointment Friday-Sunday (due to traffic)

No membership fees!! No mileage! Nannies bring their own meals! 

Holiday Rates: add +$5/hour and +$5 to booking fee

These rates apply to children of the same family (brothers & sisters). 
* A non-refundable deposit via credit card is required to hold your reservation (1/3 of estimated hourly rate for appointments + booking fee). This is applied toward your total at the end of your appointment.  
*A $5/hour surcharge applies for appointments starting before 7 am.
*A $5/hour surcharge applies for any hour going past midnight.

"We use Hilton Head Nannies every year. This is our 9th year calling Jennie for a nanny. We love her and her team and we've never been disappointed. They are one of the reasons we choose to come to Hilton Head every year for vacation. We know that we will have a chance for a break and our kids will have fun with people who genuinely care for them!" ~ Barb, Ohio

“Our family requested a nanny through a different service on the island for my parents 40th wedding anniversary. The day of the appointment, the agency called to cancel. Our entire family was in town for the celebration and we needed he lp for the children of 3 families. I called Jennie with Hilton Head Nannies and she sent us two fantastic nannies with only a few hours notice. They were worth every penny and our children talked about their nannies all week. Thank you Jennie and the Hilton Head Nannies team for helping us celebrate Mom and Dad! You saved our party and made the trip a success!” ~ Gloria M.

To Reserve an In-Room Nanny or Sitter Online, please go to
In-Room Sitter Online Reservations

 

"Jennie, you have excellent taste in nannies. Every nanny you have sent us has been wonderful! We've been very happy."  ~ Julie-Anne Robinson, Movie Producer "The Last Song"

"I just wanted you to know that the first thing Will asked for when he opened his eyes this morning was 'Jen Jen'! Thank you for helping to make our anniversary weekend so special!" ~ Anne K.,  - Mother of a child who had never taken to a babysitter before, and now a six year repeat client with two additional children.

"We've been using Hilton Head Nannies for years and have come to know Jennie, the owner, pretty well. We are amazed at her care and love for kids and her personal love and care for our family. Every nanny she has sent us has had the same loving spirit and this very picky mom has felt confident walking out the door without worry or fear. My husband and I discovered that hiring Jennie's nannies is an investment not only in our kids but also in our own ability to connect. We believe that taking a few afternoons/evenings to connect with each other is vital for our marriage. Jennie's team helps us to take some time with each other so that our vacation truly feels like a vacation and we head home recharged, reconnected and relaxed. They are worth every penny we pay them. Hilton Head is our destination because they are here and we highly recommend their services!" ~  Tom and Elena, Ohio

"What a wonderful experience!  We needed child care at the last minute while attending a conference.  Having never used a nanny service before we were a bit hesitant, but took the plunge; and we are so glad we did!  The nanny was a gem!  Caring, professional, responsible, and fun to boot...we wish we could have brought her home with us.  Even our child said that she was "the best babysitter ever! Thank you again. ~ C. Low"

“Our nanny was just delightful!  Devin and Caroline were so comfortable and happy with her.  I felt immediately at ease with her personality and obvious knowledge and love for children.  I hope we will be back next year and have the pleasure of seeing her again!” ~ The Alleys (Repeat Clients of Several Years)

"We began using Hilton Head Nannies about a year ago for our regular trips to the Island. They are great about sending the same nanny to us each time. We were a little uneasy about leaving him at first, but once we got to know Jennie and her nanny we became very comfortable. It's so nice to be able to have a break during our time there. We highly recommend Hilton Head Nannies!" ~ H.P.

Dear Jennie,

Thank you for coming yourself to take care of the kids when we were in town last week! Even with the cool weather, the children had a blast with you on the beach! Our kids have always enjoyed sitters, but I was amazed when they ran up to give you a hug on your second night.  

I have to admit, I was surprised when you said you were the one coming to the appointment. Having you was a treat. We look forward to future trips to South Carolina and you are number one on our call list!

Sincerely,

Lindsay B.

Isabel loved that the nanny came with a nanny bag full of books and toys. She even had on mouse ears because it was October and had drawn mouse nose on her face with makeup. We were a bit surprised when we answered the door – but our daughter! Oh, she took to your nanny! I’m not entirely sure she wanted us to come back.  You told me your nannies were experienced with handling separation anxiety, but this was more than experience: this was skill mixed with compassion and topped with a whole lot of love. Thank you for making it possible for my husband and me to get some time alone together.

Jennie – I tell everyone about Hilton Head Nannies! You guys are the reason we keep coming back to the same place for vacation every year. My husband and I know that we can have a few nights out and that the kids will have a good time too! No parent guilt! Thanks for everything! We’ll see you in 2014. ~ The M Family

"My wife and I travel frequently and are familiar with using services… Your company has this down to a science. The nannies are great, the reservation process is easy, the administrative staff is friendly, and the owner is personable. We just wish we could take you with us in all our travels. ~ Henry S"

“As a new mama who has never left her baby before, I love that your service includes the nanny calling in advance to introduce herself. You guys go above and beyond in making parents feel comfortable. Our nanny was very sweet with our son. ~ Kate N”

“Jennie – Thank you for sending the toys out with the nannies for the grandchildren. The nannies were wonderful, and you leaving the toys here through the week for us to use was such a kind gesture. It was helpful in the evenings when they were too tired for the beach. Thank you for thanking ahead for me as it wasn’t something I had thought of. We’ll see you next year! ~ Meredith”

"The team at Hilton Head Nannies is fantastic. Our nanny became ill just before our trip to Hilton Head for a wedding. We are in the wedding and were counting on her to help with our twin infants. Our vacation nanny was friendly, professional, and fun – and she just knew what needed to be done. That helped tremendously with time constraints and this already stressed maid of honor.~ Shelly K"

"We booked a nanny through an online website thinking it would save us money. The sitter canceled on us. My wife was so disappointed that our date night was off. I called Hilton Head Nannies and they had a sitter to us that next night and I was able to provide my wife with a wonderful surprise night out. From now on, they are the only sitters for us when we are here. Thanks Jennie!” ~ Robert, Atlanta

"Our nanny was wonderful. We loved her and will certainly book her next time we are in Hilton Head. We felt so comfortable leaving her with our 18-month old son. She pushed him endlessly up and down the little street in front of our house in his push car and played puzzles and read books. He slept through the night both nights she sat! Thank you Hilton Head Nannies! ~The Keysers"

“My mom and I brought the children to Hilton Head Island for a weekend away. Your services were recommended and it was so nice to have an adult dinner. Thanks for making it possible for some quality time with her! ~ Melissa D”

“The nanny you sent to us was great. She took Kelly down to the beach to look for seashells and entertained her outside while we played golf. We will call you again! ~ Cindy I”

“We are just back from Hilton Head with fond memories of sunshine, family and laughter. I just wanted to write to you and tell you that your nanny was a really precious young woman and she gave my daughters-in-law a break that they needed. We were impressed by her maturity, energy levels and creativity. We will be back next year and hope you’ll send her to us again. Thanks for making our vacation truly enjoyable. ~ Francis A”

“My husband is in the service and has been deployed. When the owner of Hilton Head Nannies found out that we were in town and had not been able to go on a date in a long time, she arranged to have someone come take care of our kids free of charge. We wouldn’t have been able to do this without her generosity. It was great to be able to spend time with my best friend again without the demands of small kids. I can’t thank her and her nanny enough!”

To Reserve an In-Room Nanny or Sitter Online, please go to
In-Room Sitter Online Reservations

To Speak With One of Our Staff, Please Call

(843) 227-3196

Hilton Head Nannies is a professional nanny referral agency.  We carefully screen nannies and have very strict requirements for nannies who are on our registry. We do not employ the nannies -they are independent contractors who are employed by our clients and paid directly by the client.

       

            

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