Hilton Head Nannies
Vacation Nanny(TM) & In-Room Sitting Services
843.815.1313 - Office
843.290.5673 - Jennie, Owner's Cell Phone
843.290.6263 - Assistant/Office Mobile Number
About Our Vacation Nanny Services
After a day on the beach, when the sun goes down and the Hilton Head Island vacation has just begun, are the children up to the challenge? Leave the fun to us! Hilton Head Nannies provides in-room childcare at island hotels and resorts. In fact, we are the preferred provider of many resorts, meeting planners, and convention groups.
This valuable service gives you the flexibility to create your own hours on vacation. Our professional caregivers provide one-on-one childcare in the comfort of your hotel room, resort rental, or vacation villa. Whether you are off to a meeting, out to dinner, playing golf, or getting a massage, you can enjoy peace of mind when leaving your child with our caregivers.
Vacation Nanny (TM) Rates*
$20.00 per hour/1 child
$1.00 per hour for each additional child
$10.00 Booking Fee (per appointment)
These rates apply to children of the same family (brothers & sisters). There is an additional fee for families who combine their children. That fee is dependent on the ages and number of children/families who will be present during an appointment.
Please Note: We do NOT charge mileage fees for the Hilton Head Island/Bluffton areas or require you to provide meals for our nannies. Further, all of our nannies are adults and work solely with our agency!
*All rates are hourly based with a minimum charge of 3 hours. Taxes will apply. Reservations that do not begin until after 8:59 p.m. or that start before 6:59 a.m. require an additional fee. Cancellations require a 48 hour advance notice. Holidays and special event weeks require an additional fee.
Frequently Asked Questions
How old are your nannies and sitters?
We only accept nannies into our program who are age 18 and older. However, most of our nannies are over the age of 24 because our goal is to hire the most mature, responsible nannies we can find. We will work with nannies who are younger (18 and up) when we find one who is exceptionally mature for her age and has all of the qualities we are looking for. When interviewing agencies to work with, be sure to check the ages of the nannies they work with, as there are some agencies who send out nannies under the age of 18.
What background do your nannies and sitters have?
Our nannies and sitters are students, moms, grandmothers, teachers, nurses, college graduates, retired professionals, and career professionals who all have a genuine love for children. They must have a strong background of working with children.
Are your nannies CPR & First Aid Certified?
Yes! All of our nannies are required to attend in-person Infant, Child, & Adult CPR Certification training and Basic First Aid training.
Do your nannies take part in any other training?
Yes! In order to obtain a spot on our registry, all of our nannies must be willing to go through an orientation. In addition, we offer our nannies periodic professional development training.
Do I need advance reservations?We can often have someone to you in as little as one hours time!
For in-room childcare, advance reservations are recommended. It is advisable to book your childcare reservation as soon as possible, but at least 2 weeks to 30 days in advance. However, we retain a large number of caregivers on call and, while we can't guarantee a last minute appointment, we make every effort to provide for last minute needs.
How far in advance can I book reservations?
We are available to book in-room childcare reservations up to 12 months in advance.
If I book multiple appointments, will we have the same nanny come each time?
We recognize that it is important for children to have the same HHN nanny come when multiple appointments are booked. Therefore, it is our policy to always send the same nanny to you when you make multiple, advance reservations. While there may be some situations that are out of our control (no advance reservations, for example), we will always work with your childrens' best interests at heart and strive to have the same nanny for your family's needs.
What ages do your nannies typically care for?
Hilton Head Nannies provides care for children ages 4 weeks to 14 years. We also care for children with special needs.
Will my nanny speak English?
Yes! All of our nannies are required to speak fluent English! It is imperative that our nannies are able to communicate with us, with you, and with the children.
Will I be able to reach my nanny while she is with my children?
You will! All nannies are required to have a working cell phone with them at all times. They can be reached via cell phone if they are outside playing or via the room/condo/home number if cell phone reception is poor inside.
What happens if I have an existing appointment and I need to get in touch with the agency after hours?
Every client is given an after hours cell phone number so that administration can be reached. In addition, Jennie, the owner, lives locally, and is always happy to speak with our clients about any of their needs or any questions they may have! We believe in an "open phone" policy and invite you to touch base with us as needed!
How are you different from other services?
We were the first and remain the only Full-Service Nanny & Babysitting Agency in the Lowcountry that is solely dedicated the providing for childcare needs. When it comes to care for your children, you want to work with an agency that has 20 plus years of experience behind it's name. We are professional, diligent, and we have very high standards. With Hilton Head Nannies, you will experience unsurpassed quality.
Further, we work only with professional adults who must go through an exhaustive screening process, background check, and must attend professional training to be on our registry.
All of our nannies are adults. We do not send out children as nannies. We believe that professionally trained adults are better equipped to handle potential emergencies and provide a higher standard of care for your children. Because we screen so carefully, we offer a higher compensation rate to secure the very best nannies and sitters in the area. We refuse to sacrifice quality in order to make a higher profit because we believe the care of your children is a higher priority!
Can you provide care in other areas, such as Tybee Island, Savannah, and Fripp Island?
We do provide nanny & sitter services on Tybee Island, Savannah, Fripp Island and surrounding areas. Because of the travel time involved, we charge for anything over 30 minutes travel time for Savannah/Tybee Island Fripp Island each way. The booking fee for surrounding areas is $20 per appointment.
Can we have a specific nanny be "on call" for our family during certain hours or for a certain day?
Absolutely. However, the nanny must be paid for those hours even if her services are not utilized, as she is unable to accept work with other clients or make personal plans. We are happy to work with you to ensure flexible scheduling for your family so that your vacation is everything that you desire it to be.
Policies and Procedures
Name Badges: Our professional caregivers will arrive at your room or rental unit wearing a Hilton Head Nannies' photo identification badge. All of our nannies are in uniform. We also ask our caregivers to show a government issued photo-ID upon arrival. You will always know the name of your nanny in advance.
Childcare Release Form: All parents are required to sign a childcare release form before leaving the children with the caregiver.
Who We Release Children To: Our professional caregivers are not permitted to release a child to anyone other than the parent or legal guardian unless advance arrangements are made with the office and the appropriate forms are signed.
Water Activities: Water activities are not permitted (bathing, boating, swimming). Exceptions: If a child becomes ill, we will bathe the child, or if he/she is old enough instruct the child to bathe himself/herself. Also, if we have a lifeguard skilled nanny available and the parents sign a permission form, swimming will be permitted.
Travel: When traveling to a restaurant or activity with a caregiver, transportation cannot be by private vehicle. Shuttle, chartered transportation, taxi, or resort transportation is acceptable.
Other Appointment Policies: Our caregivers are available 24 hours a day, 7 days a week. Reservations may begin as early as 6:30 a.m. and/or as late as 11:00 p.m. There is no limit to the number of hours that you may utilize a caregiver.
Payment may be made by cash or credit card. A $25 deposit is required by credit card to hold each reservation (per nanny).
The minimum appointment is 3 hours. However, clients who book a nanny for an appointment that is longer than the 3 hour minimum will be charged for the full appointment even if they do not utilize the nanny's services for the entire appointment.
Our caregivers are able to accept a gratuity in cash if you feel that you were extended exemplary service. However, our caregivers do not expect a gratuity.
Vacation Nanny & In-Room Caregiver Qualifications
Our professional caregivers are required to:
· Have a genuine love and respect for children
· Be at least 18 years of age (though 99% of our nannies are over the age of 22)
· Have verifiable childcare or teaching experience
· Go through a multi-phase application process
· Provide a minimum of 5 childcare references
· Provide a minimum of 5 personal references
· Be in good general health
· Be certified in child/infant CPR & Basic First Aid
· Go through a thorough interview & evaluation, screening process, and criminal background check process
· Be willing to attend Hilton Head Nannies 12 month training program, including the Stewards of Children program
· Be willing to be technically supervised without notice (i.e. Nanny Cameras) should the clients so desire and be willing to undergo random and unannounced drug testing as required by the agency.
· Have a working cell phone with them at all times
Please note: Our nannies do NOT bring their children with them to appointments. Our nannies are professional nannies who are solely devoted to the safe and loving care of your children.
Hotels, Resorts, & Vacation Companies We Work With
We will come to your resort/hotel/rental on Hilton Head Island, including, but NOT limited to:
The Westin Resort
The Sea Pines Resort
The Inn at Harbor Town
Disney's Hilton Head Island Resort
Hilton Oceanfront Resort
The Marriott Resort & Spa
Crowne Plaza Hilton Head
Hilton Head Island Beach & Tennis Resort
Daufuskie Island Resort
Palmetto Dunes Resort
Main Street Inn
Marriott Barony Beach
All Vacation Clubs
Sea Coast Properties
To speak with us about your vacation nanny needs, please call our office at (843) 342-5673. For your convenience, you may also make a reservation online via our Vacation Nanny Reservation page 7 days per week, 24 hours per day.
We look forward to seeing you on the Island!
There is a nonrefundable $25 fee charged up front via credit card.
While reservation deposits are non-refundable, no further fees are charged when at least 48 hours notice is provided for cancellations. Cancellations without 48 hours notice are billable for 50 % of the total reserved time. Cancellations with 48 hours or less notice are billable for 100% of the scheduled time. Long-term vacation nannies (those who are placed for two weeks or longer) are billed for 100% of the reserved or "on-call" hours.
To read testimonials, please click here.